Client relation executive

Position Summary

The Client Relations Executive will be responsible for managing client interactions ensuring smooth operational processes and supporting the sales and administration teams. This role requires a proactive and professional individual capable of handling client inquiries coordinating payments conducting follow-ups and collecting feedback to enhance overall client experience.

Key Responsibilities

• Professionally welcome and assist walk-in clients ensuring a positive first impression.


• Conduct preliminary client consultations to understand requirements and provide accurate service information.


• Collaborate with senior counsellors or management for detailed client engagements.


• Oversee payment collection reconciliation and accurate record-keeping of transactions.


• Perform follow-ups via calls WhatsApp and emails to facilitate client sign-ups and project completi...