Client Relations Associate

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Job Description

Government Mandated Benefits

Bereavement Leave, Maternity & Paternity Leave, Parental Leave, Solo Parent Leave, Special Leave for Women, Vacation Leave

Responsibilities

• Provide exceptional customer service through various communication channels.
• Resolve customer inquiries and issues in a timely manner.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service processes.
• Achieve individual and team performance goals.
• Stay updated on product knowledge and company policies.
• Assist customers via phone, resolve queries, manage accounts, and ensure satisfaction.

Qualifications

• Job Title: Customer Service Agent
• Educational Qualifications: Diploma in any relevant field
• Experience Level: Fresh Graduate/Student
• Skills and Compet...