Job Description

Overview

Provide exceptional customer service through various communication channels. Resolve customer inquiries and issues in a timely manner. Maintain accurate records of customer interactions. Collaborate with team members to improve service processes. Achieve individual and team performance goals. Stay updated on product knowledge and company policies.

Responsibilities and Duties

  • Provide exceptional customer service through various communication channels.
  • Resolve customer inquiries and issues in a timely manner.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service processes.
  • Achieve individual and team performance goals.
  • Stay updated on product knowledge and company policies.

Qualifications

  • Job Title: Customer Service Agent
  • Educational Qualifications: Diploma in any relevant field
  • Experience...

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