Client Relations Associate

Key Responsibilities

• Communicate with patients with empathy via calls and text, providing prompt resolutions to queries
• Handle patient intake and schedule appointments with meticulous detail.
• Accurately maintain electronic health records (EHR)
• Efficiently navigate and utiliz different systems to access, organize, and update patient electronic medical records, ensuring accurate and timely information management for patient care
• Verify benefits, obtain prior authorizations, and manage health insurance claims via calls and web portals
• Coordinate with pharmacies and labs to assist with prescription refills and lab orders
• Ensure compliance with the Health Insurance Portability and Accountability Act (HIPAA) while executing all tasks

What We Offer

Working at Edge means being part of a supportive, innovative, and globally-minded team. Here’s what you...