Client Relations Coordinator

Love Home Fabrics is a global group composed of nine brands based out of Belgium, USA, China, and India. With a turnover of €280 million and a team of 2,300 employees, LHF is the ultimate destination for all interior textile needs.

Your Mission: To act as the primary contact for assigned customers, ensuring flawless order execution, timely deliveries, and high customer satisfaction through strong coordination with Sales, Planning, Production, Logistics, Finance, and Quality teams.

Your Responsibilities

• Manage end-to-end order processing from receipt or orders to dispatch within defined timelines
• Enter orders accurately in ERP systems with correct specifications, put ups, and delivery dates
• Coordinate confirmation dates with Planning and Stock teams
• Communicate proactively with customers on order status, dispatches, and delays
• Handle Tier-1 customer queries ...