Client Relations Rep - EM Oklahoma City

The CRR EM is responsible for retaining existing client relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing small to medium market clients by:

• Leveraging technology to ensure they see a return on current and future investments.
• Identifying and developing additional revenue opportunities to add to their portfolio.
• Maximizing employee and client usage of Paycom solutions

RESPONSIBILITIES

• Provide strategic recommendations to clients on ways to streamline processes, increase usage and value of current portfolio, and expand solutions that align with client goals and initiatives.
• Proactively analyze, clarify, and validate client needs on an ongoing basis.
• Partner with EMAR/TSR/CRR to ensure a smooth and effective transition and continuity of exceptional customer service.
• Consult the client to identify opportunities for further bu...