Job Description
Job description
HappinessCue is on a mission to bring emotional wellness, clarity, and meaningful support to people’s lives. As we expand, we’re looking for a Client Servicing & Business Development Specialist - someone who enjoys working with people, managing operations smoothly, and identifying meaningful opportunities to grow client relationships.
If you carry empathy, strong communication skills, and a desire to build a long-term career aligned with HappinessCue’s mission and ethos, this role may be the right place for you.
⭐ What You Will Do
Client Servicing:
Serve as the primary point of contact for clients and ensure seamless coordination across all engagements.
Handle onboarding, service delivery, scheduling, follow-ups, and post-engagement feedback.
Maintain high-quality communication with clients and offer proactive support.
Resolve queries by collaborating with internal teams and ensure timely closure on deliverables.
Manage multi-location project operations including travel-based assignments when required.
Business Development:
Identify opportunities to deepen client relationships and enhance engagement.
Support the team in presenting HappinessCue services to prospective clients and partners.
Assist in outreach activities, pitches, proposals, and early-stage client conversations.
Track leads, maintain databases, and share structured follow-ups.
Represent HappinessCue professionally and confidently in external meetings or events.
Requirements
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