Client Relations Specialist

Primary purpose is to improve lead conversion, proactive customer engagement, and consistent follow-up through cold calling and digital channels.

- Cold calling and lead generation for CRMs, PT programs, and chemical testing services.

- Handling inbound and outbound sales enquiries through phone, email, and CRM tools.

- Explaining product offerings and service scope clearly to customers.

- Preparing quotations, following up on proposals, and closing orders.

- Coordinating with operations and logistics teams for order fulfillment.

- Maintaining customer data, follow-ups, and sales pipeline in CRM.

- Supporting repeat business and long-term customer relationships.

Experience:

2-4 years

Qualification:

Any graduate