Client Relationship Manager - 6 Months

ABOUT US

Communisis is a UK leading provider of personalised customer communication services that specialises in helping clients communicate with their customers more effectively and more profitably in fast-changing markets.

THE ROLE

We are seeking an experienced Client Relationship Manager to work with us on a 6 month Fixed Term Contract.

This position is based on a hybrid working model. Working out of a Barcelona office 2-3 days a week.

To work in partnership with the Client to provide a mutually profitable, efficient and professional fulfilment service through total ownership of the account / contract including; Client Relationships, Sales/Business Development, Operational Ownership and Team Management.

KEY RESPONSIBILITIES

Daily cooperation with a client
Product development with the suppliers
Coordination the production of products
Budget forecasting

EXPERIENCE

Client Services management experience in a busy corporate environment

POS/Print experience
Experience of blue chip compliance environment
Experience of complex incident reporting and complaint management
Relevant Topic Graduate
Polished professional communication and presentation skills
Bi-lingual Language skills – required language & English
Knowledge about PSP/Permanent display

Premiums/gadgets global business understanding capabilities
Konwledge about premiums products, printing technologies, vouchers, lotteries.
Brief reception, questionning and production capabilities
Understanding the suppliers (premiums ) capabilities
Excellent client facing relationship management
Excellent team working MANDATORY
Excel skills
Project management