Client Relationship Manager

Job Description
Client Relationship Manager | Client Success
Iconic Edge - A company that makes people enter the room before they enter
Golf Course Extension | Gurugram
Role Description
This is a full-time on-site role for a Client Relationship Manager located in Delhi, India. The Client Relationship Manager will be responsible for building and maintaining strong client relationships, understanding client needs, and ensuring their satisfaction. The role includes overseeing client onboarding, providing ongoing support, resolving issues, and identifying opportunities to upsell or cross-sell company products or services. The position requires collaboration with internal teams to meet client requirements and achieve mutual goals.
Qualifications
- Strong communication, interpersonal, and active listening skills
- Proficiency in relationship management and customer support techniques
- Problem-solving and conflict-resolution skills
- Running What's App campaigns...