Client Relationship Manager

Client Relationship Manager | Client Success

Iconic Edge - A company that makes people enter the room before they enter

Golf Course Extension | Gurugram

Role Description

This is a full-time on-site role for a Client Relationship Manager located in Delhi, India. The Client Relationship Manager will be responsible for building and maintaining strong client relationships, understanding client needs, and ensuring their satisfaction. The role includes overseeing client onboarding, providing ongoing support, resolving issues, and identifying opportunities to upsell or cross-sell company products or services. The position requires collaboration with internal teams to meet client requirements and achieve mutual goals.

Qualifications

• Strong communication, interpersonal, and active listening skills
• Proficiency in relationship management and customer support techniques
• Problem-s...