Client Relationship Manager

Remote Client Relationship Manager – Responsible for building strong client relationships and ensuring seamless staffing delivery. In this role, you’ll serve as the main point of contact for clients, overseeing placement, onboarding, and overall engagement.

Key Responsibilities

• Lead client onboarding, ensuring a seamless start from contract handover to first placement.
• Provide proactive account management and ongoing support, maintaining regular communication with active clients.
• Collaborate with recruitment and operations teams to ensure high‑quality staffing delivery and service consistency.
• Monitor client satisfaction and gather feedback or testimonials to highlight success stories.
• Identify upselling or cross‑selling opportunities within active accounts.
• Reconnect with previous clients to explore new staffing opportunities and rebuild relationships.
• Track key account metrics (e.g., retention, ...