Client Relationship Specialist

Job Summary

This position is responsible for managing and strengthening client relationships, ensuring excellent customer service, supporting account activities, and contributing to account growth and retention.

Key Responsibilities

• Manage assigned client accounts and maintain strong customer relationships.
• Respond promptly to client inquiries, concerns, and service requests.
• Coordinate with internal teams to ensure timely and accurate service delivery.
• Assist in account documentation, reports, and client records.
• Identify opportunities to improve customer satisfaction and account performance.
• Ensure compliance with company policies and procedures.

Qualifications

• Bachelor’s degree in Business, Marketing, Finance, or related field.
• Experience in customer service, account management, or sales is an advantage but not required.
• Strong communication and interpersona...