Job Description


Our Client, a Property and Casualty Insurance company, is looking for a Client Scheduling Coordinator for their Whitehouse Station, NJ/Hybrid location.
 

Responsibilities:
  • Acting as the point of contact between Client and the client throughout the home assessment scheduling process
  • Making a high volume of outbound contacts (calls/emails) to secure appointments
  • Maintain an appointment-setting process that accommodates the needs of both clients and business partners
  • Follow through with all tasks in an effective and efficient manner by using company and department resources
  • Consistently complete tasks with an increased focus on the details to improve the scheduling experience
  • Proactively and clearly communicate needs and concerns
  • Work to collaboratively respond to inquiries within hours of receipt
  • Provide trends, availability issues, and scheduling concerns in a timely manner to leadership monthly
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