Client Service Account Manager

Job Description

Client Service Account Manager

Work Onsite; Taguig, Philippines

Job Summary: As a Client Service Account Manager, you will be a key advisor to our clients, providing strategic advice and consultation. You will partner with internal teams to develop and implement business plans that meet and exceed client expectations, ensuring compliance with risk policies and practices.

Responsibilities

• Service a portfolio of large corporate or financial institution clients.
• Provide advice and consultation on decision-making as a key advisor to the client.
• Act as a proactive partner, assessing client satisfaction and identifying service improvement opportunities.
• Identify and address product/service gaps, leveraging Treasury Services capabilities.
• Partner with internal teams to develop strategic and tactical business plans.
• Recommend and participate in product enhancements and service deliver...