Client Service Administrator

We are seeking a Client Service Administrator to join our team in Winnipeg, MB or Toronto, ON.

As the Client Service Administrator, you will be part of a dynamic team that provides an exceptional client experience for Group Insurance clients. In this role, you will be responsible for supporting Plan Administrators and Plan Members with the completion of member enrolments, changes, and plan updates, as required. As a technically savvy individual, you will provide administrative support to the Client Service Specialists through completion of portal updates, written communications, and other ad hoc duties.

The Client Service Administrator Will

• Handle incoming and outgoing mail for the Client Service team.
• File enrolments and member change requests as appropriate.
• Manage the general email inbox - converting requests onto appropriate platforms.
• Support the portal approvals process for standard tr...