Job Description

Description

  • Cash transaction processing and verifications
  • SA/CA/ Demat account opening KYC screening
  • Account maintenance and customer instructions processing
  • To Handle Customer Walkins and resolve their queries
  • To handle legal correspondence within the defined timeframe
  • To process Inward and Outward remittances within RBI framework

    • What we’ll offer you

    As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

    • Your key responsibilities

  • Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
  • Ensure complete resolution to all customer queries and submission of all the customer instructions with 100% accuracy. 
  • Ensure accurate checking/transmission of Inward remittances including exchange rates
  • Ensure accurate checking/submission of account opening documents w.r.t KYC Policy.
  • Effective service delivery by reducing customer turnaround time.
  • Ensure NIL operational losses / compensation to customer due to any incorrect communication.
  • Follow Complaint management procedures. Ensure correct and timely resolution of complaints.
  • Any suspicious transaction/activity must immediately be reported to the supervising officer.
  • Overall upkeep of desk as per clean desk policy standards.

    • Your skills and experience

  • At least 5-7 years of relevant experience in a bank or financial institution of repute
  • Should Be a Post Graduate (MBA preferred)
  • Certification in NCFM Series (Demat Operation)/ FEDAI is an added advantage

    • How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

    • Apply for this Position

    Ready to join ? Click the button below to submit your application.

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