Client Service Executive

The Personal Service Ambassador will deliver a highly personalized and premium service experience to affluent credit card holders. This role serves as the primary point of contact for high-value clients, ensuring seamless service delivery, relationship management, and exceptional client satisfaction.

Roles and Responsibilities

• Build and maintain trusted relationships with high-value clients through personalized service and proactive engagement
• Welcome and assist clients at designated locations, providing clear information and resolving service-related queries
• Deliver end-to-end client support through in-person interactions, service coordination, and efficient issue resolution
• Provide exclusive concierge and lifestyle support including travel arrangements, lifestyle privileges, and rewards assistance
• Coordinate with internal teams such as operations, business, and technology to ensure timely resolution of client reques...