Job Description

1. Ensuring customer complaints, Dealer network management, conducting training programs, Objection handling, ensuring customer satisfaction, controlling warranty, customer satisfaction index, customer relationship management, warranty analysis.

2. Experience in handling franchisee/dealer networks of OEM organisations / products based organisations especially in servicing domain.

  • 3. Knowledge on various service-related activities of OEM industry.

Skills Required
Marketing Engineer, Sales Engineering, Technical Marketing, business generation, Market Development, Market Research

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