Client Service Executive

As a Client Service Executive, you will play a pivotal role in maintaining and enhancing our relationships with clients. You will be responsible for ensuring client satisfaction, addressing inquiries, and providing support to ensure their success on our platform.

Key Responsibilities

• Serve as the primary point of contact for clients, addressing their needs and ensuring their satisfaction
• Handle client inquiries and resolve issues promptly and effectively
• Assist clients in optimizing their presence on OpenRice by providing guidance on using our platform and leveraging our services
• Collaborate with internal teams to deliver solutions that meet client needs
• Manage client accounts, ensuring accurate information and up-to-date listings
• Gather client feedback and provide insights to improve our services and offerings
• Conduct regular check-ins with clients to maintain strong relationships and identify gr...