Client Service Lead

About Us

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Mount Pleasant Veterinary Group (MPVG) is a business unit of MVH Asia, seeks a dynamic Client Service Lead to join its team.

The Role

Our Client Service Lead will manage client relations and drive service excellence with the objective of delivering consistent client experience aligned with MPVG and Mars Inc. guidelines. Partnering the Field Director s/he will offer excellent service, knowledge and assistance to clients. He/she manages all aspect of client service operations ensuring the team ...