Job Description
**About this role**
The successful Client Service Manager candidate will be part of a team of professionals supporting our clients (Segregated accounts, Onshore, Offshore, Direct investors) located in Japan. We are looking for an outstanding teammate to join Client Experience Management team in Tokyo.
The person in this role will work closely with our internal partners on issue analysis, management, and resolution for clients investing in our onshore & offshore pooled fund ranges. Key partners include; Client Business, Operations, Product Development, Investment Professionals, Legal & Compliance, and Onshore/Offshore Third Parties.
**Responsibilities:**
+ Providing outstanding, timely and accurate “front line” telephone and email response to clients regarding all services and products offered by BlackRock.
+ Provide high quality client service externally and internally, answering inquiries and resolvin...
The successful Client Service Manager candidate will be part of a team of professionals supporting our clients (Segregated accounts, Onshore, Offshore, Direct investors) located in Japan. We are looking for an outstanding teammate to join Client Experience Management team in Tokyo.
The person in this role will work closely with our internal partners on issue analysis, management, and resolution for clients investing in our onshore & offshore pooled fund ranges. Key partners include; Client Business, Operations, Product Development, Investment Professionals, Legal & Compliance, and Onshore/Offshore Third Parties.
**Responsibilities:**
+ Providing outstanding, timely and accurate “front line” telephone and email response to clients regarding all services and products offered by BlackRock.
+ Provide high quality client service externally and internally, answering inquiries and resolvin...
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