Job Description
**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.
**Your role and responsibilities**
The Client Service Manager is responsible for end to end contract delivery in large, complex maintenance contracts that include all aspects of service delivery such as KPIs, Service Level Agreements, inventory, invoices and contract renewal.
The Client Service Manager develops business partner relationships to ensure a high customer satisfaction in the accounts that is assigned to. Can be part of the presentation, review and modification of solutions, with the internal/external client and key stakeholders, to meet de...
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let’s talk.
**Your role and responsibilities**
The Client Service Manager is responsible for end to end contract delivery in large, complex maintenance contracts that include all aspects of service delivery such as KPIs, Service Level Agreements, inventory, invoices and contract renewal.
The Client Service Manager develops business partner relationships to ensure a high customer satisfaction in the accounts that is assigned to. Can be part of the presentation, review and modification of solutions, with the internal/external client and key stakeholders, to meet de...
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