Job Description

HUB24 Contact Centre Role

HUB24 leads the wealth industry as a top provider of integrated platform, technology, and data solutions. We foster innovation, ambition, and agility, empowering our employees to bring their ideas and creativity to work.

HUB24 Limited is listed on the Australian Securities Exchange (ASX: HUB). As we grow, we are seeking to add a full-time team member to our Gold Coast or Sydney office. This role offers opportunities for career development within our award-winning contact centre, emphasizing exceptional customer service and client satisfaction.

Note: After 2-3 months of training, this position will operate on a hybrid model, requiring in-office presence 2 days per week. The working hours are on a rotating roster from 8am to 7pm, Monday to Friday.

Responsibilities

  1. Handle inbound and outbound calls in the contact centre.
  2. Serve as a primary contact for clients, managing relationships and producing wel...

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