Client Service Representative

Location - Mohali/Sahibzada Ajit Singh Nagar

Experience - Minimum 10 months

Budget - 5 LPA (depends on experience)

Job Summary-

We are looking for a customer-focused Customer Service Executive to handle inbound and/or outbound calls, resolve customer queries, and deliver an excellent service experience. The ideal candidate should have strong communication skills, problem-solving ability, and prior experience in a voice-based or blended customer support role.

Key Responsibilities

• Handle customer queries and complaints via inbound/outbound voice calls
• Provide accurate information regarding products, services, and policies
• Resolve customer issues efficiently while maintaining a positive tone
• Document call details and customer interactions in CRM systems
• Escalate complex issues to the ...