Client Service Specialist

Important global logistics company is looking for your talent.

Essential job functions:

Responds to orders, general client inquiries, invoice questions and client complaints.

Resolves issues with orders, delivery dates or service.

Resolves the client´s complaint, determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.

Requirements:

• Reside in Guadalajara

• Bachelor's degree completed

• At least 2 years of experience as a CSS

• Advanced level of English

• Strong Excel skills

We offer:

• 100% remote work

• Monthly salary of MXN $25,000 (gross)

• Benefits above those required by law

Work schedule:

• Wednesday to Sunday, from 6:00 p.m. to 2:00 a.m. (fully remote)

  <...