Client Services Account Manager

Overview

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data‑driven insights to build a healthier future.

Location: Any ALS Geochemistry location, Eastern Canada

Reports to: Director of Client Services, North America

General Accountability

This position is responsible for assisting clients with a broad range of issues ranging from providing general information about ALS Geochemistry services, products, and pricing, assisting with internet access of their data and helping resolve logistical problems, to ensuring that our clients receive efficient and accurate service and information while maintaining a professional standard both internally and externally.

Responsibilities

• Deliver exceptional client service by providing accurate information on analytical methods, quality control processes, and turnaround times. ...