Job Description

About the job

Client Services Administrator

Salary: £24,550


Location: Byfleet, KT14


Working hours: 37.5 hours a week, 8am/8:30am - 4pm/4:30pm


We are currently recruiting for an Administrator to work in a client service focused role across the full range of Cleaning and Grounds Maintenance services provided by Nexgen Group to 90,000 locations nationwide.


The role will work with Operations Managers, Supervisors along with the Scheduling & Dispatch Team to support efficient and effective delivery of the programme of works schedule and ad hoc work requests.


The Client Services Administrators primary objective is to achieve a consistently positive service experience for all clients that is best in class.


Responsibilities


  • Acting as the first point of call for client service enquiries and work requests including, but not limited to, bulk waste collections, ad hoc work and...
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