Client Services Analyst

The Client Services Analyst is responsible for providing high levels of sales support to the YouGov Canada sales team and client servicing for a specific group of clients. You will be responsible for delivering against renewal and ensuring clients are achieving the most from their subscriptions.

This role will require you to physically be in the office on a regular basis during the first few months to learn the job and the culture; but there will be some flexibility in terms of days at the office vs. at home.

Responsibilities

• Provide servicing to YouGov data product clients
• Teach and assist clients in learning YouGov products to complete analytics
• Conduct analysis and create reports using the YouGov database and client data as required
• Be directly responsible for client satisfaction and engagement for specific Data Products clients, driving client retention
• Create short form analytics for marketing of YouGov ...