Client Services and Administrative Analyst

Overview

We are seeking a talented individual to join our Insurance Services team at Marsh. This role will be based in Colombia (Bogota). This is a hybrid role that has a requirement of working at least three days a week in the office.

In this role you will be part of a dynamic team handling complex and diverse insurance tasks. You will gain excellent exposure to insurance processes, enhance your insurance knowledge, and build client management skills. The role includes comprehensive training and clear milestones to help you become proficient within your first 90 days.

Responsibilities

• Contribute to achieving Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives
• Ensure compliance with internal targets related to error reduction, quality checking, and processing
• Develop and maintain productive relationships with CE/Broker and Policy Servicing teams
• Ensure all documentation...