Client Services Assistant

Purpose of the role

: The Client Services Assistant plays a key role in delivering a seamless, professional and welcoming experience for clients, visitors and colleagues within the office. This highly visible, hands‑on role combines front‑of‑house hospitality with back‑of‑house workplace and facilities support, ensuring meeting rooms, client areas and office services operate efficiently and to a consistently high standard. Working closely with the Workplace team, the role supports day‑to‑day office operations, facilities, health and safety and supplier coordination, while maintaining a client‑focused, discreet and service‑oriented approach at all times.

Main duties and responsibilities 

Clients, Visitors and Staffs services 

Greet clients, visitors, and staff in a professional manner.

Direct visitors and clients to the appropriate room and coordinate their arrival with hosts.

Serve refreshments as required for meetings.

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