Job Description

Job Purpose

This is a dynamic role combining administrative responsibilities with the potential to grow into client-facing duties. Initially focused on supporting client-related administration, you’ll handle tasks across multiple communication channels (post, email, secure messages), ensuring accuracy and exceptional service delivery.


As you progress, you’ll be trained to engage directly with clients via phone, email, live chat, and secure messaging gaining exposure to the full spectrum of client service operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys variety, and is passionate about delivering outstanding customer service.


Key Responsibilities:


Initial Focus:

  • Process incoming client-related administrative tasks across various channels with precision and efficiency.
  • Manage printing, scanning, and postal workflows.
  • Collaborate with internal teams to resolve cl...

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