Client Services Coordinator (After Hours)

About this opportunity

We’re seeking a reliable and compassionate Client Services Coordinator (After Hours) to join our Maidstone team. This role is perfect for someone who enjoys helping others and is comfortable answering calls, texts, and emails after hours.

You’ll play a vital part in our mission to provide 24/7 care, acting as the first point of contact for urgent client and staff needs during evenings and weekends.

This role is about being available, responsive, and calm under pressure when our clients and care workers need support most.

Hours at a glance:

• After-hours on-call:
• Monday to Thursday: On call from 5pm – 7 am
• Friday – Monday: On call from 5pm Friday through to 7am Monday.
• Public Holidays

Please note: You are not actively working the full after-hours period – just available to answer and action occasional phone calls, text message...