Job Description
**You will do**:
Provide day to day guidance and support to clients. Learns the technical skills necessary to answer client queries, business answers and maintain logs and ensure follow through. Develops the interpersonal skills necessary to build effective business relationships with defined clients. Develops an understanding of clients’ potential business needs. Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle. Provides support to other team members.
**Minimum Education, Experience, & Specialized Knowledge Required**:
Bachelor’s degree or equivalent and some related work experience required. Experience in an IMS role preferred and pharmaceutical experience preferred.
**Additional Requirements**:
Nielsen platforms - Retail Index & ScanTrack
Provide day to day guidance and support to clients. Learns the technical skills necessary to answer client queries, business answers and maintain logs and ensure follow through. Develops the interpersonal skills necessary to build effective business relationships with defined clients. Develops an understanding of clients’ potential business needs. Develops the knowledge to ensure accurate and timely communication of support issues to relevant departments within the support cycle. Provides support to other team members.
**Minimum Education, Experience, & Specialized Knowledge Required**:
Bachelor’s degree or equivalent and some related work experience required. Experience in an IMS role preferred and pharmaceutical experience preferred.
**Additional Requirements**:
Nielsen platforms - Retail Index & ScanTrack
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