Client Services Leader, Commercial Lines

Our client, a respected and growing insurance brokerage, is seeking an Insurance Manager, Client Service to lead and support their Commercial and Personal Lines servicing teams. This leadership role is key to ensuring operational consistency, technical accuracy, and exceptional client service across the organization.

Reporting to senior leadership, the Insurance Manager, Service will oversee team performance, service delivery, and system utilization, while fostering a culture of collaboration and professional growth. Though primarily an internal role, this position will also work directly with clients on complex accounts and escalations as needed.

Benefits & Perks

• Competitive base salary, commensurate with experience
• Comprehensive health and dental benefits
• Paid vacation and personal days
• Pension plan and RRSP matching
• Support for professional development (CAIB, CIP, etc.)
• Free on-site parking
...