Client Services Manager

Client Services Manager

Location: Heathrow - Hybrid

Are you a strategic leader with a passion for delivering exceptional client experiences? Guidant Global is seeking a Client Services Manager (CSM) to join our team and take ownership of a key client account. This is an exciting opportunity to make a real impact by driving service excellence, building strong relationships, and ensuring successful fulfilment of all contractual commitments.

Responsibilities

• Own and deliver the account strategy, ensuring service excellence and contractual compliance.


• Build strong, productive relationships with clients, suppliers, and internal stakeholders.


• Act as the escalation point for client queries and issues, ensuring timely resolution.


• Drive fulfilment across all recruitment activities, including high-profile vacancies.


• Monitor and ma...