Client Services Officer

Overview

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

About The Role

ALS Water – Canberra has an excellent opportunity due to internal promotion for a Client Services Officer to join our dynamic team. In this role, you will manage the day-to-day workflow for our clients, including close monitoring, proactive oversight, and effective communication with both internal teams and clients.

This is a permanent role. Monday to Friday.

The day to day

• Establish strong relationships through regular good communication skills.
• Managing general inbox
• Investigate, advise and resolve client queries.
• Quotes preparation and follow up.
• Promote ALS Services Via phone, email, and onsite visits.
• Project Implementation administration
• Dai...