Client Services Officer

Salary Range: Php 20,000 - 23,000

Responsibilities

• Account Management
  • Assist in establishing and nurturing relationships with clients, both new and existing.
  • Support Relationship Managers in managing meeting schedules with clients and internal team members.
  • Apply a consultative approach, understanding client needs and offering appropriate solutions.
  • Assist in maintaining communication with clients to address their needs effectively.
  • Collaborate with team members to cultivate relationships and generate referrals.
  • Serve as a secondary liaison between clients and internal teams.
  • Contribute to regular client satisfaction surveys and feedback sessions.
• Administrative Support
  • Provide administrative assistance to Relationship Managers and Project Managers.
  • Assist the Project Managers in organizing and maintaining client files in Google Drive.
  • En...