Job Description

  • Answer and attract new customers with queries related to credit cards, personal loans, or other bank products.
  • Motivate customers for “Self Help” functions by signing them up for value-added services and digital education.
  • Adapt quickly to customer needs to deliver consultative support with an end-to-end view of the client’s journey.
  • Suggest financial solutions about the bank’s products and services that match New to Bank/Existing to Bank customer requirements (if applicable).
  • High sales pitch without mis-selling.
  • Consistently accomplish targets in the form of leads/self-closure.
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