Job Description
NOW HIRING EXPERIENCED CALL CENTER REPS IN PITTSON!
***This job is in office and will require flexibility to work a shift between 8am-9pm***
Basic Details:
+ Maintaining industry leading service standards by providing prompt service and one call resolution.
+ Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed.
+ Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.
Most calls will be from current clients who have questions about their policy in regards to:
+ Requested changes or updates to their accounts
+ Grow existing client relationships
+ Saving cancel requests
+ Setting up autopay (will be eligible for commission pay)
+ Timely entry of all inbound leads (will be eligible for commission pay)
Additional ...
***This job is in office and will require flexibility to work a shift between 8am-9pm***
Basic Details:
+ Maintaining industry leading service standards by providing prompt service and one call resolution.
+ Availability and dependability to multitask between systems and job duties such as documentation, taking calls, following up on items as needed.
+ Highly focused on a total team environment to create a great culture that centers around servicing the customer and creating growth for the company.
Most calls will be from current clients who have questions about their policy in regards to:
+ Requested changes or updates to their accounts
+ Grow existing client relationships
+ Saving cancel requests
+ Setting up autopay (will be eligible for commission pay)
+ Timely entry of all inbound leads (will be eligible for commission pay)
Additional ...
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