Client Services Representative

Tickets.com, a wholly owned subsidiary of Major League Baseball (MLB), delivers innovative, cutting-edge technologies to enable frictionless and unforgettable fan experiences in venues across the globe. Together with MLB, Tickets.com is changing the landscape of the live sports and entertainment industry, delivering new digital venue and ticketing experiences to millions of fans. The Client Services Representative is responsible for Tickets.com software configuration, data migration, and interface/integration initiatives for a set of clients to ensure systems are set up as designed and per client requirements. This position will prepare, create and maintain ticketing on-sale events, and develop/run reports for clients on Tickets.com ticketing software. In addition, it will promote and implement best practices as a subject matter expert.

The Client Services Representative is the liaison between their assigned clients and Tickets.com, responsible for ensuring assigned clients ar...