Client Services Representative

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

The position of Client Services Representative is within Escreen located in the Philippines. The role is responsible in shaping Alere’s image with its customers, vendors, and business partners. A Client Services Representative handles inbound customer service, and supply order calls, as well as responds to customer emails.

RESPONSIBILITIES:

Demonstrated outstanding service orientation with clear verbal and written communications

Willingness to answer phones, research questions and document all customer interactions

Flexibility to operate in several systems or platforms and balance tasks throughout the work day

Ability to multitask in handling customers on...