CLIENT SERVICES TECHNICIAN

Title: CLIENT SERVICES TECHNICIAN Location: United States-Virginia-Virginia Beach Job Number: 260000FV Job Summary: Serves as Client Services Technician with the responsibility for providing procurement, configuration, implementation, troubleshooting, and overall support for end user devices and other related equipment. Devices include computing and mobile devices of varying operating systems, peripherals, point-of-sale/service devices, etc. Incumbents of this position must be U.S. Citizens. - Performs the full spectrum of end user computer (i.e. PC desktop/laptop, MacBook, iMac) and mobile (i.e. Blackberry, iPhone, tablet) support to include procurement, configuration, implementation, troubleshooting, and overall support for end user devices and other related equipment - Installs and configures end user device software to include operating system files, and works closely with Client Services Engineering staff and management when issues with the image process, software installation or ...