Job Description

DESCRIPTION

The Client Relationship Analyst is responsible for supporting the National Solutions Manager in all reporting, financial and operational responsibilities. Responsibilities also include assisting in the management of a portfolio of strategic clients and providing single point of contact/escalation for strategic client’s trade promotion management needs.

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RESPONSIBILITIES

  • Responsible for analyzing payments made by clients/customers and identifying any discrepancies and plan for collections. This will include using critical thinking and advanced reporting tools

  • Track Business Manager Assistant performance against client KPI’s

  • New associate onboarding and training (Campbell BM/BMA/CRA/CCA) – set up in Campbell’s systems

  • Monitor monthly aged claims and partner with business manager, business manager assistant and, client finance ...

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