Job Description

A leading Canadian bank is seeking a Client Solutions Manager for Scotia iTRADE in Calgary. This role involves being the last point of client escalation, managing complaints across channels, and contributing to the success of Trading & Service. You will assist in maximizing contact centre efficiency by providing coaching and developing knowledge in staff. The ideal candidate possesses a relevant degree, has at least 2 years of brokerage experience and has a strong background in client service. This position offers opportunities for leadership within a diverse environment.
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