Job Description

The Client Solutions Specialist will assist clients, providing them with innovative solutions and unparalleled services. This will be accomplished through implementing and supporting their custom platform or product services.

Essential Duties And Responsibilities

  • Analyze client configuration requests and design customized solutions to achieve their specific goals.
  • Implement customized product systems to address the unique business requirements of each client.
  • Provide timely and effective responses to client inquiries via email and phone, ensuring clear and efficient communication.
  • Responsible for managing incoming calls in a phone queue and delivering exceptional customer service by addressing inquiries, resolving issues, and providing accurate information.
  • Regularly maintain and update all project-related documents and tracking systems.
  • Responsible for establishing and reviewing cases and tasks in Clie...

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