Client Success Advocate

📢 ACTIVELY HIRING: Customer Experience Executive at Zavya (Gurugram)

At Zavya, we’re not just looking for someone to answer calls and respond to chats, we’re looking for someone who thrives on solving problems, champions customer happiness, and brings a solutions-first mindset to the table every day.

Join us if you:

* Don't stop at pointing out issues, but own and solve them

* See calls and chats as core to understanding our customers, not just tasks to check off

* Want to be part of strategic initiatives that shape the customer journey

* Bring creative thinking and customer-first instincts to every interaction

What You'll Do:

* Deliver delightful customer experiences through calls and chats

* Resolve queries with empathy and efficiency

* Collaborate across teams to improve CX touchpoints

* Track...