Client Success Advocate

Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro School Suite. Tyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. Tyler partners with clients to empower the public sector — cities, counties, schools and other government entities — to become more efficient, more accessible and more responsive to the needs of citizens.

Responsibilities

• Proactivel y communi cate andcollaborate with stakeholderstounderstand andanalyzecl i entneeds,currentcl i entstatuses,updatesoncl i ent i ssues, and client temperaments.
• Responsi ble forthecoordinationofcross-functionalresources(Support, Sales, Devel opment, Product,Implementation)tosupport clients with the resolut i onofvar i ous i ssues.
• Demonstratetheabi l i tyto i ncorporaten...