Client Success

Key Responsibilities:

• Manage clients' post-sales activities and cultivate strong relationships with clients by providing an elite client experience
• Maintain professional and effective working relationships with newly onboarded clients and accurately assess the risks in the relationships and their development
• Assist clients with the setting up of their accounts with the Company, leading up to their first transaction
• Manage clients' inquiries and resolve queries or issues promptly after their onboarding
• Create, identify and qualify selling opportunities by maintaining close communication and engagement with the clients
• Develop trusted relationships with key accounts and high-priority clients
• Ensure the timely and successful delivery of our products and solutions according to the clients' needs and objectives
• Work closely with the sales and accounts teams to ensure the effective handover processes of the client ...