Client Success Director

🌟 Client Servicing: Manager Role

• Client Relationship Management: Serve as the main point of contact for clients, fostering long-term strategic relationships (Manager: often focusing on key accounts). Understand objectives and brand guidelines, ensuring high client satisfaction and prompt issue resolution.
• Project Leadership & Coordination: (Manager: Lead the project team;
  Executive: Execute tasks). Translate briefs into actionable plans. Coordinate strictly with creative, production, and operations teams to ensure seamless delivery of events and campaigns on time and budget.
• Financial Oversight & Planning: Prepare detailed proposals, secure cost estimates, and manage project profitability. (Manager: Oversee overall budget;
  Executive: Assist with invoicing/documentation